MAGNET provides technical support for all our product line. Dealer can save all the hassle of calling multiple suppliers trying to put together partial pieces of information to resolve problem at site. When dealer purchase all equipment in the same project with MAGNET, dealer is able to get full technical support from us from single contact point.
MAGNET has full technical schematic, firmware, software source code and production records to quickly identify the root cause from symptoms described by dealer. Most spare parts and replacement components is available for fast repairing service in the event equipment damaged. This is important to help dealer response and resolve problem at site in shortest time possible. End user that is buying from our dealer can have peace of mind while using our products.