December 2020

FINDING SECURITY IN UNCERTAIN TIMES.

Through the decades, a small-scale family business providing autogate systems has evolved into a company that specialises in complete solutions in security and automation systems.

Founded in 1980 by the Low family’s patriarch, Magnet Security and Automation Sdn Bhd (MAG) now meets the needs of the Malaysian and South-East Asian markets.

“Over the years we have been selling stand-alone products, which sometimes can be a little infuriating for some of our clients, ” said MAG chief executive officer Jimmy Low, who is the successor and son of the founder.

Magnet Security and Automation Sdn Bhd’s quality control team at work to ensure every product complies to the stringent quality requirement of ISO9001:2015.

Low stressed the importance of a team that shared similar aspirations with the company.

“Our i-Magnet Cares service ensures that we can resolve dealers technical and warranty inquiries in the shortest time possible, ” he added.

With a robust network of over 1,500 dealers, MAG is fully equipped with the necessary technical and product knowledge to serve customers.

“We strive to stay at the leading edge of new technology, and we work hard to make sure that our clients receive the full benefits of this new technology, ” he said.

Rolling with the times

With Malaysians working from home and office buildings remaining vacant in the wake of the movement control order (MCO), Low believes that this raises security concerns.

“A lot of valuable equipment and items are now left in empty buildings and are susceptible to theft and vandalism.

Integrated security solutions with advanced control software for seamless surveillance management.

“It is necessary for business owners and building managers to make sure their occupant’s valuables are protected, ” said Low.

With an integrated security system, this can be done while away from workplaces, he stressed.

This would grant business and factory operators greater control over the building’s security to make operations easier and more effective.

“Operating from a centralised location, our software can integrate all security systems within the building as well as its remote branches ensuring greater safety and peace of mind, ” he added.

Jimmy believes that by filtering out people at building entrances, 90% of security threats could be effectively eliminated.

The MagEtegra is one of its well-known security software suites that monitors tenants and visitors entering a building.

Door, parking, lift and pedestrian gate access as well as multifunction surveillance cameras (CCTV) and timed attendance are all managed from a single platform.

The software suite is user-friendly, making it suitable for small offices and powerful enough to manage security for an entire building.

Keeping communities safe and secure

Low shared that working from home is turning homes into primary workspaces and this could have its own set of shortcomings.

According to the Malaysia 2020 Crime and Safety report, residential break-ins are common and single-occupant homes are the most targeted.

Gated high-rise apartment complexes with 24-hour guards and electronic access control systems have a much lower burglary rate.

For residents in gated communities, MAG’s guardhouse solution helps streamline visitor registration and resident gate access to ensure effective surveillance of security personnel.

Residents would also benefit from the long-range reader, where entering and exiting their gated homes would be a smooth experience.

Magnet Security and Automation Sdn Bhd’s latest Xclone long range reader with encrypted access card helps increase security by preventing access cards to be cloned.

Furthermore, the MAG House Solution is equipped with end-to-end product offerings for convenient security with autogate systems, enhanced CCTV, burglar alarm and motion detector.

“With media reports highlighting that most burglaries happen at night, installing a CCTV that shows clear video straight to your mobile phone is good evidence for the authorities.

“However, an advanced alarm system and motion detector installed around your house compound is sometimes good enough to scare off robbers before they even touch the walls of a home, ” said Low.

To keep safe and protected at your convenience, find out more about security and automation solutions on MAG’s website. For quick updates, visit their social media platforms Facebook, Instagram and LinkedIn.

MAGNET Security & Automation私人有限公司（下称MAG）成立自1980年，由该公司现任首席执行员刘子鸣（Jimmy Low）的父亲创办。创办人刘父毕业自电子工程系，刚开始创业只涉足电动门销售与安装业务，后来随着时代的变迁，以及顾客对安全与自动化的需求增加，他逐渐把更多的产品和系统加入销售行列。尔后更一步步把只做零售的小公司，转型发展成为今日在安全与自动化领域上有口皆碑的解决方案供应商。

Jimmy 作为第二代掌舵人，有责任传承父亲的心血。他从美国大学的电气与电子工程系毕业之后，父亲就召唤他回国帮忙。他加入公司后，缩小了零售与安装业务范围，反而更着重于批发供应的经营模式，产品销售给经销商，再经由经销商转售给终端顾客。这样的经营模式，带领MAG的发展又更上了一层楼。至今，MAG遍布全马各地，包括东马的经销商已经超过1500家。

随着MAG的规模日渐扩大，公司开始从外国引进电板、发动机、警报和门禁系统等零件，然后进行组装及质量控制再转售。

Jimmy 意识到品牌化的重要性，于是打造了自家品牌——MAG，随后更跟着市场的趋势与需求将产品系列一一扩展，如今MAG旗下系列完整的安全与自动化解决方案涵盖电动门、警报系统、门禁系统、闭路电视、通道闸（Barrier Gate）、三辊闸（Tripod Turnstile）等种类繁多。

MAG 的安全与自动化解决方案透过经销商，专门供应给警卫室、建筑大楼以及住宅区三个主要市场。Jimmy 强调，这三个市场正是渗透每一个人生活的所在地，从住家到社区警卫室，再到工作场所进入大楼，到办公室打卡上班，MAG 解决方案确保每一个人时时刻刻获得安全之余，也享受到当中带来的便利。

贯彻MAG最新标语“确保你的生活安心无忧（Ensuring your peace of mind）”，所有解决方案仅需连接由MAG 内部开发的软件MagEtegra，就可以轻易整合和操控所有硬件，解决携带不同门禁卡的繁琐和麻烦，管理起来更简易轻松。

盈利对MAG来说固然重要，但对Jimmy而言，他更看重产品质量和优质服务。对产品质量从不妥协的Jimmy，特别邀请德国稽查公司严格审核MAG的整个品质管理系统，确保出来的产品质量符合高标准，因此造就了MAG成为业界少有获得ISO9000认证的企业。值得一提的是，MAG 的市场定位为中上等级，但定价公道，让终端顾客能以可负担价格享有高质量又令人安心的产品。

至于售后服务方面，MAG主张以客为尊服务理念，通过设立的i-Magnet Cares 客户服务计划，对顾客（经销商）许下承诺，只要来电求助，MAG随时待命的3组技术支援团队保证最多30分钟的时间内，迅速协助他们解决一般问题。Jimmy 自豪地说，以目前纪录显示，团队不到承诺的30分钟就解决了顾客的问题。他补充，如有实地检修的需要，MAG技术人员也非常乐意出勤到现场提供实际的技术援助，务求以最高效率解决问题。

MAG解决方案从设计、组装到生产，一站式包办，特别能够掌握产品的构造，因此技术支援团队有能力在最短的时间内找出问题所在，并迅速维修，避免给顾客造成不便，这也是MAG占据优势的部分。

冠状病毒病疫情冲击部分行业，亦造福了一些行业，安全与自动化也是其中受惠的行业。Jimmy坦言，MAG的业绩依然保持稳定，并没有因为疫情大受打击，反而在这个非常时期，市场对安全与自动化的需求大幅度提高。

疫情期大家害怕病毒入侵，避免触摸表面或物体，再来引发结业和失业潮，进而%ALS

What are 6 important things to take note for correct barrier gate installation?

Barrier gates can be seen almost everywhere in Malaysia, from the urban areas to the suburbs, barrier gates have become the frontline of security in car parks of housing areas, shopping malls, office buildings etc.

You will find that different installer will quote you different installation price. Some quotation is very cheap and some quotation might seemed more expensive. Before you make your final decision, it is worthwhile to understand some of the important aspect of barrier gate installation and how it impact the installation price of a barrier gate. Therefore, before your next barrier gate installation, here are some things to take note of in order to get the right barrier gate installation.

1.  Road condition.
The cabinet of the auto barrier gate system should be stationed on an even and concrete surface. Otherwise, the installer has to build a stable and horizontal foundation pit to support the automatic barrier gate, especially on slopes. In addition, the technician has to make sure that there are no pipes or cables on it. However, do remember to lay corrugated tubes and power cables before the concrete hardens.

2. Fixing barrier gate.
The price you pay for the automatic barrier gate is inclusive of its setup from top to bottom. The first step begins with fixing the car park barrier on the ground. In order to get the right position, technicians will usually use a pen or soft tapes to mark holes with the clamping blocks. Once they have confirmed the position of the holes, then they will start drilling them. Using screws and bolts, the auto barrier gate system is then fixed to the base.

3. Inner part wiring.
When a dealer installs the automatic barrier gate for clients, the price includes a full installation of the auto barrier gate system. According to the wiring diagram provided, the technician will be able to install the system for their clients. When fixing up the control box, the right way is to connect the triple mounted button to the last terminal block. It is better for technicians to remove the terminal block, so that the procedure of screwing in the wires is easy. Wiring should be neat inside the barrier gate metal housing.

4. Adjustment of spring.
After the arm of the automatic barrier gate has been screwed in, and the wiring has been done, then it’s time to check the movement of the arm. The installers will turn the power on, and manually move the motor for the parking barrier arm. If the barrier feels heavier when going downwards, it means that the spring is too tight. If it feels heavier when moving upwards, then the spring is too loose. The technician will to free the clutch at 45 degree and adjust the spring (tighten it or loosen it) until the arm can achieve equilibrium position at 45 degree. If this step is not done correctly, barrier gate motor will need to endure unnecessary mechanical burden that will significantly shorten the life time of the barrier gate.

5. Loop detector
The parking barrier gate can be installed with a loop detector. A loop detector functions to trigger barrier gate’s arm to automatically close after a vehicle have completely pass through the passage. Of course, the price of the installation would be different because the ground loop detector requires a groove to be made in the ground. The 25mm-deep groove allows the installer to make 4 loops with the wire. Usually the loop detector controller is installed inside the housing of parking barrier gate.

6. EARTH connection
Barrier gate installed outdoor is exposed to electrical surge from lightning. We strongly recommend AC230 surge protector is installed to the power supply connection inside the barrier gate to prevent it from being burned by lighning. On top of that, barrier gate metal housing must be connected to EARTH to ensure the extra FATAL currents can be drained effectively during rainy days. We definitely do not want anyone to be electrocuted when they touch the barrier gate during rainy days.

MAG barrier gate has been successfully installed all over the world. Please click on the video below to see our barrier gate site installation location.